Ioniqa Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?
We collect the following data:

• Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?
You directly provide us with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on our website, any of our message boards or via email.
• Use or view our website via your browser’s cookies.

How will we use your data?
We collect your data so that we can:

• Manage your account.
• Email you with progress and updates on our technology we think you might be interested in.

How do we store your data?
We store your data securely in our online CRM-cloud which is protected.
We will keep your data for a maximum of 3 years Once this time period has expired or there has been no interaction for this period of time, we will delete your data.

Information and education
We would like to send you information we think you may like about Ioniqa and the progress we are making. This may include relevant information of our partners.
If you have agreed to receive information, you may always opt out at a later date.
You have the right at any time to stop us from contacting you for these purposes or giving your data to other partners.
If you no longer wish to be contacted for information purposes, please send us an email.

What are your data protection rights?
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request us for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to us processing your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@ioniqa.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.

How do we use cookies?
We use cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:

• Functionality – We uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Relevant information – We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for follow up purposes. We may also share online data collected through cookies with our partners. This means that when you visit another website, you may be shown information based on your browsing patterns on our website.

• Analytical Cookies – We use Analytical cookies to analyze and improve the website. Where we use the google analytics cookies, a processor agreement has been concluded with google, the last octet of the IP address is masked, data sharing is turned off and no use is made of other Google services in combination with the Google Analytics cookies.

How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites
The website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy
We keep our privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 25 September 2019.

How to contact us
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at info@ioniqa.com.

How to contact the appropriate authority
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the independent commissioner office in your country

Stay in touch or follow us online
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